![]() What you were doing when the software crashed. ![]() Your Customer Support ID (also found in Help > About…).Your Dolphy product serial number (Found in Help > About…).LOG files to an email and send these to sending the files, please advise within the email the following: The files will begin with the name "crash)" and some will have the file extension ".log" and some will have the file extension".dmp". In the unlikely event that your Dolphin software should crash, please collect some Dolphin crash logs and dump files. The next time you start SuperNova it asks you what you were doing when it crashed. Whilst SuperNova is running, at some point during use it stops working and crashes. SuperNova crashes unexpectedly and has to be restarted.
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